Deliveries On Time, All the Time:
A Responsive Manufacturing Supply Chain
Know what’s at-risk, why, and what actions to take.
Reduce late deliveries by 70-75% while reducing inventory, strengthening loyalty and revenue, and lowering cost to serve.
The Challenge
Exceptions are a tough problem
Planning tools assume a perfect world, but today’s supply chains are complex, making them vulnerable to cascading exceptions that delay deliveries, lose customers and revenue, and drive up cost through just-in-case inventory and extra labor and shipping costs.
The answers are in your data
You need more than supply chain visibility. You need the ability to respond rapidly to changing circumstances. The patterns of exceptions and disruptions are hiding in your data, but most analytical tools can’t give you the answers you need to avert delays.
You need clear, proactive actions
Most approaches to exceptions focus on reacting to problems, and do little to solve the natural chaos. You need a proactive strategy with clear actions to prevent exceptions so your supply chain can respond to changing conditions with agility.
The Power to Anticipate Exceptions
Imagine knowing what will go wrong, why, and how to fix it.
No more guessing, reacting, or chaos.
Get Prioritized Tasks to Prevent Delays
See all at-risk deliveries
Only Emcien gives you a list of all at-risk deliveries, ranked by how likely they are to be delayed, so you know where to focus.
See why and what to do about it
Only Emcien tells you why each shipment is likely to be disrupted, so the actions you need to take to prevent it are crystal clear.
Send to your teams and systems
Emcien pushes this intel directly to your workforce, or through their apps and reporting tools, and to execution systems.
A Responsive Supply Chain
Imagine becoming a fully responsive supply chain
that senses future exceptions and responds with agility.
Empower Your Teams to Respond
Prioritize work orders based on exceptions
When your workforce has a prioritized list of deliveries at-risk of delay, they can rearrange workloads and schedules to prevent disruptions with maximum efficiency. They will know how to focus and how to respond most efficiently within operating constraints. With ranked exceptions, they can focus their efforts—no more guessing—and prevent deliver delays more often.
Proactively notify customers about delays
Because we can continually push prioritized exceptions to the systems you already use to communicate with partners and customers— text/SMS, and more—Emcien helps you leverage your existing communication infrastructure to send proactive, automatic notifications about delivery delays to customers, so they’re not taken by surprise.
Proactively notify customers about delays
Because we can continually push prioritized exceptions to the systems you already use to communicate with partners and customers— text/SMS, and more—Emcien helps you leverage your existing communication infrastructure to send proactive, automatic notifications about delivery delays to customers, so they’re not taken by surprise.
Create inspired inbound customer service
When customers with at-risk shipments contact you, you can treat them as a priority by routing them to the best service agent. Your reps will see why each delivery is at risk, what the company is planning to do about it, embedded into the apps they already use, so they can provide a comprehensive response and and excellent customer service.
Improve agility by solving systemic issues
Emcien also reveals your large, “systemic” problems—everything from supplier issues, problem shippers, chronic supply issues to DC problems, staffing issues, and beyond—that are driving delays. With this list, your operations management team will have visibility into all points of failure and how to remedy them.
Improve agility by solving systemic issues
Emcien also reveals your large, “systemic” problems—everything from supplier issues, problem shippers, chronic supply issues to DC problems, staffing issues, and beyond—that are driving delays. With this list, your operations management team will have visibility into all points of failure and how to remedy them.
Find out how automation is
transforming data analysis.
Reduce Late Deliveries 70-75% Plus These Benefits
Reduced inventory
Proactively preventing disruptions means you don’t need large just-in-case inventory on hand or the associated holding costs
Stronger loyalty and revenue
Delivering on-time, every time improves customer and partner loyalty, reduces attrition and drives future purchases
Lower cost to serve
Anticipating exceptions reduces the expedited shipping, extra labor cost, holding costs, and more, necessitated by a more reactionary approach
eVerge Group is taking analytics to the next level
“Emcien shows you the ‘why’ so you can do something about it. Emcien unlocks tremendous value by providing clear calls-to-action.”
Steve Chamberlin Director, Business Analytics
Experience Analytics Like You Never Thought Possible
We can’t wait to take you behind-the-scenes of the engine that’s reshaping brands and disrupting industries. Try it free!