Emcien offers comprehensive, proactive technical support to ensure you’re running smoothly and benefiting fully from our applications. Our dedicated support staff is available to assist with troubleshooting, migration, upgrades and best practices.
Provided with every implementation
- Live support Monday – Friday 8:30 AM and 5:30 PM EST
- Online, Phone and email support
- Software updates, major releases and patches
- Authorized support contacts
- Access to briefings, white papers and webinars
- Access to password protected customer-only area of Emcien.com
Support System Log In
Clients can log into our support system to search for information as well as submit support tickets.